Frequently Asked Questions
How does the Kit work?
How much gel do I use?
We recommend using 1/6 of the syringe on the top and 1/6 on the bottom of the mouth tray (1/3 syringe total). If you find this is too much or too little, you can reduce the amount to suit you.
Where do EZGO ship to?
EZGO currently ships to Australia, New Zealand, United States, Canada, the UK, Europe, as well as many other countries. You can check out our shipping page to see if we deliver to you.We are constantly working to make EZGO available around the world. Tag us @EZGOSMILE to let us know where you live!
Are your products vegan?
All our products are vegan. Our products are not tested on animals and are 100% cruelty-free.
How long will my results last?
Without maintenance, results will last between 3-4 weeks depending on your diet and/or consumption of dark foods and drinks like alcohol and coffee. Applications every 2 weeks is recommended to maintain your results.
Will it make my teeth sensitive?
Not at all! Our formula with various anti-bacterial and anti-inflammatory properties ingredients to ensure that you will not encounter any sensitivity. Get white teeth like pears by using our teeth whitening kit!
What age do I need to be to use the kit?
Our Teeth Whitening Kit is recommended for ages 12 years and up. If you are under the age of 18 we recommend getting parental consent before purchasing any EZGO products online.
Can I share my kit with a friend or partner?
For hygiene reasons we recommend keeping your EZGO LED Light & Mouth Tray all to yourself. You can of course share the Gel Refills, however, for maximum results it’s best to use the full course as directed.
How does the money back guarantee work?
We guaranteea minimum of two shades whiter teeth after using our Teeth Whitening Kit, if not, we are willing to give you a full refund. Just need to take a clear picture of your teeth before using the kit for the first time and after finishing the kit continuously. Then email our customer experience team (firstname.lastname@example.org) with the money return request. (Your application must be submitted within 30 days of receiving the product/s and the photos must have valid date and time stamps. Thank you for your cooperation!)
How many times do I have to use the kit to get results?
You will see maximum results after 6 consecutive daily uses. We recommend using your Kit at night before brushing your teeth.
What should I pay attention to when using the teeth whitening system?
We recommend that you do not use too much whitening gel during the first use to let your teeth and gums adapt our teeth whitening system.
If you have any other question, please feel free to contact us.